Royal Hawaiian Movers has an immediate opening for a Logistics Coordinator Household Goods to join our company in the Maui office. The ideal candidate has excellent customer service skills and can work well under pressure while remaining focused. We are looking for someone who can handle incoming and outgoing phone calls, as well as learn and apply knowledge of the transportation business. This is a key position in our organization requiring focused attention on shipping details, and the ability to communicate effectively with customers, coworkers and clients.
We are a dynamic company with over 30 years of experience and hundreds of employees with locations on all the major Hawaiian Islands with plenty of future growth opportunities. We are looking for career minded individuals to join our company to help us today and grow with us in the future. Must be a current resident of Maui to apply.
Hours: Monday to Friday 7:30 am to 4:30 pm Compensation: $20.00 per hour
Essential Duties and Responsibilities:
Communicate professionally with customers, clients, visitors and coworkers
Utilize proper phone etiquette
Help customers with the movement of person household goods into and out of Hawaii
Proper preparation of shipping documents, such as manifests and bills of lading
Maintain an understanding of import rules for each receiving country and make sure all documentation meets all export regulations
Organize and maintain military outbound files and follow through with customers/clients on key dates
Maintain email correspondence with service providers; provide timely response to logistic inquiries and customer/client contact
Work with the Operations team to facilitate moving services to clients
Provide excellent customer service and follow through on commitments
Assist with invoicing
Required Skills and Abilities:
Excellent time management skills
Works well under pressure
Detail-oriented and motivated
Excellent customer service skills
Must be authorized to work in the US and be at least 18 years old
Required Education and Experience:
1 year or more of experience in related field highly desired
Functional knowledge in Supply Chain, Logistics or Freight
High School Diploma or equivalent
Knowledge of Microsoft Office, Outlook, Word, Excel
Knowledge of basic office equipment - computer, printer, copier, fax, postage machine, and phone systems
Must have strong organizational skills and the ability to pay close attention to detail